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Frequently Asked Questions View Shipping Rates. Track your order status
 
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Are the prices here in US Dollars or Canadian Dollars?
How much is tax?
How much is shipping?
What countries do you ship to?
How do I pay for my order?
   
What is your return policy?
What is your cancellation policy?
   
Why is the price different from the last time I ordered?

 

 
   
Are the prices here in US or Canadian Dollars?
 

All pricing on BuyDrysol.com are in US Dollars.

 

   

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How much is tax?
  There are NO TAX CHARGES on this web site.

 

   

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How much is shipping?
 

Please click here to go to the Shipping Information page.

 

   

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What countries do you ship to?
 

We currently ship to USA only.

   

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How do I pay for my order?
 

We currently accept credit cards.


*PLEASE NOTE* We do NOT accept personal checks/cheques, or money orders that are not international.

 

   

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What is your return policy?
 

Refunds will be handled on a case by case basis.

Email us if you have any questions: order@BuyDrysol.com
alternatively you can call us at: 1-888-595-1393


Some customers miss the USPS delivery attempt notice, and when they realize that their packages have not arrived, it has been already returned to our company.

To avoid this situation, please check the USPS website with your tracking number often.
If you don't find a delivery notice, but if on the USPS tracking page they say it attempted a delivery, please phone USPS.

Phone 1-800-222-1811 and talk to a USPS customer representative, give him/her your tracking number, then ask for the address, phone number and hours of operation of the local Postal Unit your package is being held at. You can schedule a redelivery or go and pick it up in person. For pick up, your photo ID is required.

Please note: Our customer Service center has no more information or ability than what you can see and do on the USPS.com tracking website.

If you forget to check the tracking status and if USPS keeps your Expedited Parcel for 30 days or your Xpresspost Parcel for 5 days, your package will be returned to us.

 

   

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What is your cancellation policy?
 

At BuyDrysol.com, we pride ourselves in our dedication to customer service. Therefore, unlike other online stores, we do not charge any cancellation fees for cancellations right after an order is placed. However, please note that you can not cancel any order AFTER we have shipped it from our store.

 

   

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Why is the price different from the last time I ordered?
 

Due to market fluctuations, prices of items may change from time to time.


   

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